FAQs
If you don’t see your question answered here, contact Linkia at
​1-877-754-6542 and a representative can assist you.

What is Linkia?
What value does Linkia bring to the O&P profession?
What are the benefits of joining the Linkia network?
What is the relationship between Linkia and its contracted O&P facilities?
What does Linkia expect of its facilities?
How does Linkia’s treatment of Hanger patient care centers and independent O&P facilities differ?
What are your credentialing requirements?
What fees are associated with participation in Linkia?
As an O&P provider, how can I join the Linkia network?
When will I be notified of the contract and application status?
Does each practitioner in my office need to apply?
If I have several locations, is each facility eligible for participation?
What is Wave ?
Additional questions?

 

What is Linkia?

Linkia is a network management organization dedicated solely to the O&P industry working to improve the interface between payers and O&P providers. Benefits of the Linkia approach include:

  • Streamlined systems for claims processing and reimbursement, eligibility and benefit verification and prior authorization procedures
  • Strong collaboration between providers and payers to strengthen the value of the O&P profession and improve the quality of patient care
  • Efficient reduction of administrative costs within the healthcare system, resulting in fair provider reimbursement levels and potential for increased patient volume

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What value does Linkia bring to the O&P profession?

Linkia is committed to changing the perception of the O&P industry. Rather than a “price-driven” commodity, we believe that O&P is a specialized profession requiring extensive clinical and technical skills. Our goal is to elevate O&P to its place as a highly-regarded member of the physical rehabilitation continuum by taking an outcomes-based approach to patient and practitioner interaction.

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What are the benefits of joining the Linkia network?

Providers who join the Linkia network enjoy such benefits as:

  • Access to Linkia contracts
  • Clinical training resources
  • Administrative efficiencies
  • Expedited claim processing
  • Fair reimbursement

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What is the relationship between Linkia and its contracted O&P facilities?

Contracted facilities serve as subcontracted O&P providers to Linkia.

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What does Linkia expect of its facilities?

Linkia expects that the O&P care provided by its participating facilities will be of unquestioned quality,  affordably priced and appropriately delivered. Facilities must provide the full range of O&P services, offer flexible scheduling and present a holistic approach to patient care.

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How does Linkia’s treatment of Hanger patient care centers and independent O&P facilities differ?

Both Hanger and independent facilities will be subject to the same high standards for inclusion in the Linkia network, including strict credentialing requirements, rigorous quality standards, and a focus on evidence-based care. In addition, Linkia will not differentiate between independent and Hanger facilities in managing care delivery.

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What are your credentialing requirements?

Linkia follows standards for ABC (American Board for Certification in Orthotics and Prosthetics) accreditation and requires accreditation for network participation.

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What fees are associated with participation in Linkia?

Linkia generates revenue through transaction fees charged to participating network providers. Your contract will specifically state the fees, which may vary by payer. Fees are generally in the form of a transaction percentage that is already calculated into the reimbursement tables referenced in the contract.

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As an O&P provider, how can I join the Linkia network?

Providers do not join Linkia as they might other, more traditional networks. Linkia customizes each network to meet the unique requirements of our payer customers. Questions regarding the application process can be directed to a Linkia Network Manager at 1-877-754-6542.

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When will I be notified of the contract and application status?

Linkia will confirm receipt of your application and contract packet following review and processing of your information. Complete applications are generally processed within 60 days.

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Does each practitioner in my office need to apply?

No. The primary owner of the practice applies on behalf of all practitioners.

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If I have several locations, is each facility eligible for participation?

Locations are selected based upon the geographic needs of the payer and are identified in the executed agreement.

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What is Wave?

Wave is Linkia’s newest network dedicated to the delivery of post mastectomy services. Excluding cancers of the skin, breast cancer is one of the most common cancers among women. Even with this common occurrence, it is often challenging for women to find the right services to meet their post-mastectomy needs and lifestyle. Linkia’s Wave network is designed to meet their post-mastectomy needs through a variety of care settings, easy management of healthcare claims, and choices – lots of choices.

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Additional questions?

Please contact Linkia at 1-877-7LINKIA (1-877-754-6542) or email info@linkia.com.

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